D-MARKET Elektronik Hizmetler ve Ticaret Anonim Sirketi (HEPS) Q2 2022 Earnings Name Transcript

September 29, 2022

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D-MARKET Elektronik Hizmetler ve Ticaret Anonim Sirketi (HEPS 6.77%)
Q2 2022 Earnings Name
Sep 28, 2022, 9:00 a.m. ET

Contents:

  • Ready Remarks
  • Questions and Solutions
  • Name Contributors

Ready Remarks:

Operator

Women and gents, thanks for standing by. I’m Nina, your refrain name operator. Welcome and thanks for becoming a member of the Hepsiburada convention name and reside webcast to current and focus on the second quarter 2022 monetary outcomes. All individuals will likely be in listen-only mode and the convention is being recorded.

The presentation will likely be adopted by a question-and-answer session. [Operator instructions] Presently, I wish to flip the convention over to Ms. Helin Celikbilek, investor relations director. Ms.

Celikbilek, you might now proceed.

Helin CelikbilekDirector, Investor Relations

Thanks, operator. Thanks for becoming a member of us at the moment for Hepsiburada’s second quarter 2022 earnings name. I am happy to be joined on the decision at the moment by our CEO, Murat Emirdag; and our CFO, Korhan Oz. The next dialogue, together with responses to your questions, displays administration’s views as of at the moment’s date solely.

We don’t undertake any obligation to replace or revise this info besides as required by regulation. Sure statements made on at the moment’s name are forward-looking statements. Precise outcomes could differ materially from these forward-looking statements. Please discuss with at the moment’s earnings launch, in addition to the danger components described within the Protected Harbor slide of at the moment’s supplemental deck, at the moment’s press launch, the 6-Okay, our Kind 20-F filed with the SEC on Might 2, 2022, and different SEC filings for details about components which might trigger our outcomes to vary materially from these forward-looking statements.

Additionally, we’ll reference sure non-IFRS measures throughout at the moment’s name. Please discuss with the appendix of our supplemental slide deck, in addition to at the moment’s earnings launch for a presentation of probably the most immediately comparable IFRS measures, in addition to the related IFRS to non-IFRS reconciliations. To reinforce this name, we now have posted our supplemental slide deck on the financials web page of our firm’s investor relations web site. As a reminder, a replay of this name will likely be out there on the investor relations web site.

With that, I’ll hand it over to our CEO, Murat.

Murat EmirdagChief Govt Officer, Hepsiburada

Thanks, Helin. Welcome, everybody and thanks for becoming a member of us at the moment. Earlier than diving into the dynamics and numbers of the second quarter, let me briefly remind you of the distinctive ecosystem that’s round past an e-commerce platform. We have now constructed an ecosystem that features a longtime logistics community, fast-growing monetary companies, cross-border operations, and key strategic belongings that serve numerous functions.

Our numerous ecosystem has been instrumental in our strong efficiency in a difficult macroeconomic atmosphere and underlines our future potential. With out additional ado, let’s take a more in-depth take a look at the second quarter in additional element. Subsequent slide. To offer a greater understanding of the macro image, let’s check out a few of the key indicators throughout the second quarter.

Shopper Confidence Index was at an all-time low there with 63% in June, though it’s nonetheless too early to say. There are some indicators of potential restoration, with the patron index rising to 72% in August. The annual inflation fee reached 7% to 9% by the top of June. The skilled 7%, 3%, and 5% ranges in April, Might, and June, respectively.

And but the expansion fee of inflation slowed down within the second quarter in comparison with the primary quarter. Please observe that the neighborhood inflation throughout the previous three years in Turkey surpassed 100% by the top of February and triggers the inflation financial system requirement as per IFRS. So we’ll focus on our monetary efficiency as per the related requirements of IFRS, referred to as IAS 29 within the upcoming slides. Subsequent slide, please.

It is very important perceive the impression of inflation on shopper habits in addition to the basket patterns. One of many key modifications in shopper habits is that clients have a tendency to modify to decrease section manufacturers of their buy selections. In addition they favor budget-friendly decisions with dependable buyer expertise. One other essential change when it comes to the basket patterns is that the basket dimension in worth doesn’t develop on the fee of inflation.

We imagine that there are a number of causes for this. First, the strain on shopper spending triggers modifications in procuring selections corresponding to substitution for extra inexpensive merchandise, or partial holdback in buy selections for sure classes. Second, we observe that the components together with however not restricted to stock carryover and the aggressive market dynamics have an effect on the choice of others on and on the platform on to what extent the inflation impression will likely be mirrored. Final however not least, usually talking, the pass-through impact of inflation is normally extra imminent in classes corresponding to grocery, meals, and FMCG, which are literally restricted GMV inside this working atmosphere.

{Our capability} is starting from 1P-3P hybrid enterprise mannequin to affordability options, and extra have performed a big position in assembly these altering dynamics as we proceed our order development. Now we briefly take a look at our H1 efficiency. Subsequent slide, please. Since we now have reported on an adjusted for inflation foundation, as beforehand reported, 69% GMV development and 72% income development, leading to an 8.3% development contribution margin within the first half of the 12 months.

When adjusted for inflation, our GMV and income development in H1 2022 had been 3% and 5% respectively. In the identical interval, the gross contribution margin was 4.3%. 29 million orders, which corresponds to 31% development fueled by the continual momentum in energetic clients, and order frequency was instrumental in our H1 efficiency. Now let’s take a look on the second quarter’s efficiency in additional element.

Within the second quarter on an unadjusted for inflation foundation, we had 57% GMV development and 63% income development. When adjusted for inflation, our GMV income declined by 10% and 6% respectively in comparison with the second quarter of final 12 months. Whereas we proceed to ship strong order development at 8% year-on-year foundation in Q2, the income declined in 1P and 3P operations throughout this era, however primarily as a result of restricted pass-through impact of inflation on our common order worth. The gross contribution margin was 5% in Q2 with a 2.8 share level decline in comparison with the identical quarter of final 12 months.

However we did a 1.7 share level enchancment in comparison with the primary quarter of 2022. We imagine this quarter-on-quarter enchancment underpins the progress in our path to profitability efforts. Our CFO, Korhan will contact upon the underlying causes in additional element quickly. One other key spotlight in Q2 2022, is the truth that we had a optimistic free money stream of 185 million Turkish Lira.

Let’s transfer on to the following slide to look into our operational metrics. We’re glad to see that our 4 development drivers proceed their wholesome rise on a yearly foundation. Our energetic buyer base grew by 18%, as much as 11.7 million, whereas frequency grew by 23%, as much as 5.2 on a year-on-year foundation. This has been achieved with decrease advertising spending and better advertising effectivity.

Our energetic service provider base elevated to just about 89,000 this quarter. Our complete service provider worth proposition and our progress in enhancing service provider expertise contributed to the historic enhance. This has contributed to strengthening our product providing, the place the variety of SKUs greater than doubled to 130 million as of June 30, 2022. Final however not least, we keep our management in impression on this sector.

Because of our glorious buyer expertise on the again of our know-how, logistics capabilities, and our wide selection of affordability options. Whereas we’re happy to see our management in NPS, we proceed to innovate for patrons with breakthrough know-how, options, and companies. Let me now share two latest examples on the following slide. For the second quarter, we achieved two essential milestones in keeping with our customer-centric method.

In July, the quantity of first available in the market by introducing Turkiye’s first new era sensible bodily retailer, Hepsiburada SmartStore solidified our management on this innovation. In Hepsiburada SmartStore, all shopping-related transactions are carried out utilizing synthetic intelligence, picture processing, and digital weight sensor applied sciences for a straightforward and handy procuring expertise. Second, we launched our paid subscription service Hepsiburada Premium changing our early Loyalty Membership. Hepsiburada Premium subscribers have entry to a variety of advantages.

We’re glad to see the promising buyer curiosity on this program because the variety of members has exceeded 200,000 by mid-September. Now, I wish to change gears and provides an replace on our nationwide logistics community, which is a vital enabler for our buyer and service provider worth propositions. Our last-mile supply service has to serve by means of a nationwide logistics footprint and delivered 57% of our orders from {the marketplace} operations. Relating to the next-day supply efficiency, HepsiJet delivered 83% of the orders on the following day within the second quarter.

This HepsiJet XL, HepsiJet supply of oversize gadgets continues this quick penetration. HepsiJet XL carried round 75% of oversize gadgets in our 1P operations. We’re proud to have registered a brand new patent for HepsiJet Multi-Car route optimization know-how unlocking additional efficiencies in our operations. On the success as a service, HepsiLojistik continues to scale its operations by including 183 purchasers to its portfolio throughout the quarter, offering success companies to 513 purchasers in complete.

On the following slide, let’s take a deeper dive into our progress with respect to different strategic belongings serving our clients in addition to our retailers. Our promoting options beneath HepsiAd had been utilized by greater than 10,000 retailers in Q2 2022. HepsiAd has an enlargement of portfolio companies to incorporate sponsored advertisements as of most just lately. Whereas the inbound on of HepsiGlobal continues to develop our choice to some 4.4 million, our cross-border outbound operations in Azerbaijan have gone reside for the reason that first quarter.

Our main focus in Azerbaijan has remained on advancing person expertise and increasing our assortment throughout the second quarter. Our on-line grocery enterprise HepsiExpress, which has been rebranded because the Hepsiburada Market continues to develop its ecosystem all through the quarter to succeed in 105 retailers. Hepsiburada Market’s good order ratio efficiency was 79% within the second quarter, up by 5 share factors in comparison with the primary quarter of 2022. Our flight ticket service Hepsiburada Seyahat allows gross sales of roughly 37,000 tickets in Q2 from 27,000 1 / 4 in the past.

In brief, we’ll proceed to diligently function our strategic asset to assist gasoline additional monetization and incremental development for the general ecosystem by constantly enhancing cost-effective enterprise fashions. On the following slide, I wish to give an replace on our monetary companies. Inside our long-term technique of turning into a number one fintech participant throughout on-line and offline channels in Turkey, we’re decided to proceed to develop our funds and affordability options. Marking its first 12 months of launch HepsiPay Pockets reached 8 million customers as of the top of June, round 39% of GMV handed by means of the pockets.

Launch in early Q1 2022, our Purchase Now Pay Later resolution is embedded with HepsiPay Cost Gateway and is presently out there for purchases from our direct sale operations. Utilizing Purchase Now Pay Later roughly 500,000 clients will subject their procuring restrict and over 100,000 of these clients use their restrict as of the top of August 2022. Relating to your options like Purchase Now Pay Later, we proceed to diligently handle to create a enterprise whereas sustaining our give attention to development optimization. Earlier than I depart the ground to Korhan, let me say a number of phrases on our steerage for the total 12 months.

Please observe that as a time of transition to inflation accounting, to offer extra context on the comparability, discuss with our steerage for GMV development and EBITDA as a share of GMV on an unadjusted for inflation foundation. First, primarily based on our half-year efficiency, we’re elevating our GMV development steerage from round 50% to round 60% for the total 12 months, 2022 in comparison with 2021. Second, whereas we proceed to have the liquidity to fund our operations to assist present further visibility on this 12 months’s efficiency, we’ll start offering steerage for our full 12 months EBITDA in 2022. Accordingly, we count on to ship EBITDA as a share of GMV inside the vary of unfavorable 2.5% to unfavorable 3%, which was round unfavorable 6.5% final 12 months.

With this, I now hand it over to our CFO, Korhan, to provide extra shade to our monetary efficiency. Thanks all for listening.

Korhan OzChief Monetary Officer

Thanks, Murat, and welcome everybody. As already talked about inflation accounting, in different phrases, the implementation of IAS 29 requirements has turn out to be obligatory for all IFRS reporting firms in Turkey. Ranging from this quarter onwards. Murat has talked about the important thing monetary highlights for each the inflation-adjusted figures in addition to the unadjusted months to ease the understanding of restated financials.  On this slide, I wish to give an summary of the inflation accounting required and the way its implementation impacts our financials.

In IAS 29 requires, our comparative monetary statements are introduced when it comes to the measuring items present as of June 30, 2022. For restatement, the month-to-month Value Index revealed by the Turkish Statistical Institute is used which is disclosed in our press launch. Financial gadgets will not be restated, whereas non-monetary gadgets are restated from the date of acquisition. As well as, we listed all our reported non-IFRS measures corresponding to GMV and EBITDA.

As proven on this slide, the gross contribution margin from the sale of any initiative merchandise might flip from a optimistic 3% right down to a unfavorable 1.5% when restated as per IAS 29. Provided that that good is bought and offered inside the identical calendar month then this transaction has no impression on the gross contribution margin beneath the implementation of IAS 29. I’ll elaborate extra on this entrance within the upcoming slides. In Q2 on an unadjusted for inflation foundation, we generated TRY 9.2 billion GMV similar to a 57% year-on-year development.

Adjusted for inflation, the GMV grew to become TRY 9.6 billion with a ten% decline in comparison with Q2 of final 12 months. Let me briefly deal with why there’s some stage of decline on a year-on-year foundation this quarter. GMV is a operate of the expansion within the variety of orders and common order worth. We recorded continued order development throughout the second quarter at 8% in comparison with a 12 months to a 12 months in the past.

This order development got here by means of the expansion within the variety of clients and the continued rise so as frequency. In the meantime, the expansion in common order worth, whereas decrease than the extent of inflation within the second quarter. Truly, in our enterprise mannequin, for the explanations, Murat has already talked about common order worth and inflation fee will not be absolutely correlated as a result of restricted half three impression of inflation. On the following slide, I wish to focus on our income efficiency.

On an adjusted-for-inflation foundation, our income grew by 63% in Q2 2022 in comparison with the second quarter of final 12 months. The 6% income decline on an adjusted for inflation foundation was primarily on account of a decline in income from 1P and 3P with related underlying causes mentioned in GMV development dynamics. Moreover, the decline in supply service income was primarily on account of a lower within the variety of parcels delivered in addition to the restricted pass-through impact of inflation on unit supply service prices. In the meantime, different income, which primarily consists HepsiJet and HepsiLojistik income streams, grew by roughly 54%.

Now I wish to focus on our development contribution efficiency within the subsequent slide. Our inflation-adjusted gross contribution margin was 5% within the second quarter of 2022 and eight.3% unadjusted for inflation. This distinction was primarily pushed by greater inflation changes to the price of items offered. Securing [Inaudible] grew to become crucial in an effort to guarantee product availability, significantly in digital items within the inflationary atmosphere.

In consequence, we secured a excessive stage of stock and had greater immensely turnover days in Q2, the place the common order worth development was realized under the inflation fee for the explanations defined beforehand, leading to a 3.3 share level decline in inflation-adjusted gross contribution margin. Now, I wish to present perception concerning on 12 months on 12 months comparability. On an inflation-adjusted foundation, the gross contribution margin in Q2 declined 2.8 share factors in comparison with the second quarter of final 12 months, primarily on account of a decline in income, a comparatively greater month-to-month inflation fee, and relatively greater demand to this point. Then again, in comparison with the primary quarter of 2022, our gross contribution margin improved by 1.3 share factors within the second quarter.

Throughout the context of a slowdown within the month-to-month inflation fee and with our elevated give attention to higher stock administration, this efficiency is a sign of our give attention to the trail to profitability. Subsequent slide, please. Our inflation-adjusted internet working bills as a share of GMV had been at 11.1% on this quarter, improved from 11.6% a 12 months in the past, and 12% within the first quarter of 2022. A 0.5 share level enchancment in internet working bills as a share of GMV this quarter was primarily attributable to a 1.3 share level decline in promoting bills and a 1.1 share level lower in transport and packaging bills in opposition to a 1.9 share level rise in G&A bills.

The decline in promoting bills was a results of saving achieved by enhanced advertising effectivity, together with a sharpened give attention to retention and engagement throughout the shopper lifecycle, in addition to enhanced return on advertising funding in related channels whereas remaining aggressive. The lower in transport and packing bills was on the again of a decline within the variety of parcels delivered and the restricted half three results of inflation on unit supply service prices. The rise in our SG&A bills is a results of a number of components, together with the annual wage rise and incremental expertise onboarding, together with organizational improvement for strategic belongings. Let’s transfer to the EBITDA margin bridge on the following slide.

On an adjusted for inflation foundation, EBITDA as a share of GMV improved by 0.5 share factors in comparison with the second quarter of final 12 months and 1 share level in comparison with the primary quarter of 2022. Consistent with our give attention to the trail to profitability. On an adjusted for inflation foundation whereas the EBITDA as a share of GMV declined 2.4 share factors in comparison with the second quarter of final 12 months, we noticed encouraging quarter-on-quarter progress to a 2.1 share level enchancment. The two.1 share level enchancment from the earlier quarter was primarily attributable to the development in our gross contribution margin in addition to working bills.

Whereas a 2.4 share level decline within the 12 months comparability was pushed by the decline in gross contribution margin and better G&A bills, which I’ve already talked about in the past. Subsequent, I wish to say a number of phrases on our money stream dynamics. We generated a optimistic free money stream of TRY 185 million within the second quarter at TRY 2 billion up from a unfavorable TRY 1.8 billion within the first quarter. Because of the optimistic money era from our working actions, the TRY 397 million.

Let me briefly stroll you thru the explanations behind the free money stream dynamics from the year-on-year and quarter-on-quarter views from the year-on-year perspective. I wish to shed some gentle on the working money stream within the first place. The important thing distinction between the 2 intervals was the inflationary atmosphere that required entry to share for continued product availability. Subsequently, we secured higher-level stock and when needed, we used both advances or shorter fee phrases.

Coupled with TRY 212 million capex, we had been capable of obtain a optimistic free money stream of TRY 187 million in Q2 2022. Nonetheless, the amount of money generated was decrease than the final 12 months as a result of continued stock buy to safe product availability within the inflationary atmosphere. From the quarter-on-quarter perspective. I wish to remind you of the rationale behind the unfavorable working money efficiency within the first quarter of 2022.

Typically, we bought a excessive stage of stock throughout This autumn annually as a result of peak procuring season in Turkey. Normally the funds all a part of such stock purchases in addition to of different service payables fall into the primary quarter of the next calendar 12 months. In consequence, on condition that the capex was included, we had been capable of obtain an enchancment of TRY 2 billion in free money stream from earlier quarters. Subsequent slide, please.

Our continued progress towards our energetic profitability consists of each our monetization and effectivity efforts. By way of monetization, we’re targeted on gross contribution margin and strengthen our choice in nanoelectronics, the place profitability is comparatively excessive. With affordability options turning into extra related for customers. We proceed to develop our affordability options and companies of monetization of fintech companies.

To be able to help the expansion of our ecosystem and monetize strategic belongings, we expanded our advert companies with new capabilities in addition to skillful human companies consistency. With our new loyalty program, we goal to realize extra worth from our clients when it comes to disciplined price administration and operational excellence. We set some effectivity measures on advertising, spending, and executing constantly with evaluation on retention and engagement within the buyer lifecycle and segment-based acquisition. We additionally keep self-discipline in G&A guaranteeing efficiencies within the group, course of, and methods.

Optimization in unit economics, our strategic belongings, and share route in last-mile supply additionally, will assist unlock additional effectivity. Furthermore, we management our money place with a give attention to higher stock administration and efficient capex prioritization. As we ship on these further priorities and give attention to our enterprise in money and price administration method, we take extra tangible steps towards our advert to profitability. Subsequent slide, please.

As I finish my presentation, I wish to depart you with a number of highlights on our quarter-on-quarter momentum. Total, our second quarter outcomes on an inflation-adjusted foundation confirmed enchancment on a number of traces, together with development contribution margin, promoting bills, and enhanced EBITDA when in comparison with the primary quarter of this 12 months. This progress is achieved within the macroeconomic atmosphere with continued challenges. Taking a look at acknowledging the challenges and uncertainties, we’re assured to extend our GMV development steerage from 50% to round 60% on an adjusted-for-inflation foundation.

To offer additional visibility on our path to profitability, we wish to share an EBITDA steerage for the total 12 months, which we count on to enter the vary between unfavorable 2.5% to unfavorable 3% on an adjusted for inflation foundation. We imagine we’re on observe with our path to profitability and proceed to execute disciplined money and price administration. With this, I finish our presentation. Thanks for listening.

Operator, please, open the ground for questions.

Questions & Solutions:

Operator

Thanks. [Operator instructions] The primary query, he is from the road of Tiron Cesar with Financial institution of America. Please, go forward.

Tiron CesarFinancial institution of America Merrill Lynch — Analyst

Hello, good afternoon, or good morning, everybody. Thanks for the decision and the chance to ask questions. I’ve two questions if that is OK. The primary one pertains to the free money stream that you just’re exhibiting and clearly enhancing on a sequential foundation.

But when we examine it to this can be a enterprise, which has clearly excessive seasonality in working capital. Additionally, if we in contrast free money stream to Q2 2021, really there was fairly, fairly a big lower. Are you able to please discuss it? And likewise, I believe previously you used to say in a few of your releases that you do not intend to — or need not elevate capital within the subsequent 18 months. Does this assertion nonetheless stand? Thanks a lot.

Murat EmirdagChief Govt Officer, Hepsiburada

Certain. Thanks, Cesar, for the query. And please observe that in Turkish on-line retail, we now have a powerful seasonality with highs and lows, corresponding to legend did in November within the final quarter. Accordingly, the seasonality impacts our This autumn traditionally, and it triggers unfavorable working money stream in Q1 for the explanations, as I defined throughout my presentation.

We purchase throughout This autumn and a few a part of these funds fall in Q1 and we generate unfavorable working money. Additionally, we now have a 1P-3P hybrid enterprise mannequin that 1P provides us a singular aggressive benefit with operational flexibility available in the market. And then again, our stock administration is an integral a part of our market operations and has a direct impression on our money efficiency relying on the quantity of stock buy, the stock turnover day, the pace of stock turnover days, and the fee phrases to suppliers, whether or not these are rising or lowering. In gentle of those components, we proceed to hunt methods to enhance our money stream efficiency in order that we ultimately flip right into a optimistic operational cash-generating mannequin for the total 12 months.

For these 18 months questions, let me first make clear that our plan to not elevate capital stays related. We imagine that we now have the liquidity to fund our operations. We have now beforehand supplied a 10-month window on our liquidity place to offer visibility beneath a really risky atmosphere, together with overseas alternate fluctuations, elevating inflation, in addition to challenges within the regulatory framework. However now we now have an additional understanding of this atmosphere, and people two components, and we’re prepared to offer deeper visibility on the profitability by introducing our EBITDA steerage.

So we count on to enhance our EBITDA efficiency from a unfavorable 6.5% final 12 months to a variety of unfavorable 2.5% to three% this 12 months on an adjusted foundation. I hope that is OK in your aspect, Cesar.

Tiron CesarFinancial institution of America Merrill Lynch — Analyst

Sure. Thanks a lot. That was very useful. Thanks.

Operator

The subsequent query comes from the road of Holbrook Luke with Morgan Stanley. Please, go forward.

Holbrook LukeMorgan Stanley — Analyst

Yeah. Thanks for giving me the chance to ask the questions. Simply my first. I am sorry if we’re rehashing what you mentioned on report on Slide 22.

You’ve got bought the minus 6.2% EBITDA as a % of GMV adjusted, and then you definately’ve bought it 2.7% unadjusted. Are you able to simply type of undergo a bridge a bit bit within the downturn between the 2? And what would your present EBITDA steerage be on an adjusted foundation for the total 12 months? Thanks.

Korhan OzChief Monetary Officer

Properly, sadly, we weren’t able to provide an adjusted foundation in EBITDA steerage for the year-end as a result of there are numerous components affecting our inflation accounting. Even at the moment we do not know what the inflation goes to be by the year-end and there are such a lot of components that we now have to consider by calculating the inflation-adjusted figures and contemplating about 6.2% versus 2.7%. This can be a type of technical calculation on our aspect. As soon as we purchase the inventories, we multiply these inventories with an index till the date of gross sales.

This will increase the price of items offered considerably in keeping with the inflation versus the gross sales realized within the respective months. So on an adjusted foundation, we’re, as Murat talked about, we weren’t capable of enhance our common order values in keeping with the inflation although. So the gross sales costs didn’t enhance in keeping with the price of items offered will increase that resulted in a lower in the price of items offered and consequently their gross contribution margin. One of many major results of that is the age of the stock.

When you purchase and promote the inventories inside the identical calendar month, there isn’t any impression. Nonetheless, in the event you purchase a specific amount of inventories and promote within the following month, then the inflation accounting reduces your gross contribution margin. That’s the major purpose for this distinction.

Holbrook LukeMorgan Stanley — Analyst

OK. That is clear. And only a second query is in your GMV steerage for the total 12 months, I suppose it will suggest in actual phrases type of 10% decline 12 months on 12 months on the 60% on the mark and I believe you’ve got seen order development sluggish to up 8% within the final quarter. So simply making an attempt to get a deal with on that, are these aggressive dynamics? Is that this a macro state of affairs, and what are you seeing out of your aspect?

Murat EmirdagChief Govt Officer, Hepsiburada

Let me take this query. Luke, it is Murat talking. All proper. So I suppose the very first thing to recollect, possibly we’re working in an inflationary atmosphere and we’re remaining targeted on our execution.

And in accordance with our plan, by making use of disciplined fixed money administration inside our path to profitability, you will need to remind everybody. And inside that context, if you discuss with beginning with the orders first. If you take a look at the order development, which is resilience in opposition to all these challenges available in the market. Truly has a few drivers behind it.

Let me remind you of a few of these which I believe you have got understood our present order development platform. One subject is to say the primary after which exterior issue, which is, in fact, the macroeconomic atmosphere. So there’s positively a seamless strain on shopper spending within the financial atmosphere, and this impacts shopper behaviors. So customers when it comes to their habits, we observe, are inclined to shift towards extra inexpensive merchandise.

And likewise, we observe, they’re implying a possible holdback on sure classes. That’s really, considered one of and main shopper habits facets of it. When you take a look at our inside drivers, possibly we wish to point out, value mentioning is the truth that inside our disciplined fixed money administration, we’re, and we now have been optimizing our service mannequin for Hepsiburada Market, beforehand identified HepsiExpress, as you keep in mind. And in that sense, these optimizations also needs to end result within the impression on the contribution to order numbers from Hepsiburada Market to general order numbers.

However once more, it was a acutely aware alternative that we have been making use of to optimize the enterprise mannequin disciplined money and price administration, and naturally, guaranteeing a greater buyer expertise, which you additionally noticed within the outcomes, with an improved good order ratio. The opposite one from our inside drivers, value mentioning really the truth that we have been additionally optimizing continually our advertising execution and our give attention to buyer lifecycle administration, which suggests you will notice, and you might be seeing you’ve got already been really emphasizing our give attention to retention and engagement. And likewise within the meantime, with respect to the acquisition, we go very section particular corresponding to Girls and Youth [Inaudible], the youth section, and many others. So we actually attempt to ensure beneath this atmosphere the place the price of advertising initiatives is particularly excessive, we needs to be additionally very environment friendly when it comes to advertising channels, which ultimately, in fact, have an effect on these numbers which I describe.

Let me now change the gears to GMV, since you additionally referred in your query to GMV development versus inflation, not as I make clear, they do partially on the opposite aspect. Let me take the following aspect of the GMV and dynamic. The GMV really, in the event you take a look at the numbers in income and GMV, with respect, I simply digested, I suppose one of many key drivers, possibly the key driver is the hole between the AOV common order worth and the inflation fee. That is essential to underline for everybody as a result of, in our enterprise mannequin, our AOV and the inflation fee will not be absolutely correlated.

There are some causes for it, however let me summarize very fast the important thing of key causes for that. One subject is certainly as mentioned, the patron spending is strain on that they usually have been altering their habits, which triggers this shift towards the inexpensive merchandise in addition to partial maintain again on sure classes. So that’s one, which is far more about shopper habits. The opposite subject is far more in regards to the statement we now have with respect to sellers.

Sellers are additionally really getting affected by these dynamics as a result of they can’t be clear about how a lot they will mirror on their enterprise when it comes to the inflation impression. So, subsequently, to what extent to suggest that impression is definitely affected by the stock carryover, in addition to aggressive dynamics on the standing aspect? So that’s one other precise issue we additionally noticed. The ultimate one, final however not least, additionally, it is I suppose, similar to different markets as effectively, the pass-through impact of inflation is normally extra imminent in classes corresponding to grocery, meals, or FMCG. And as these are literally a really restricted portion of our GMV.

So at a excessive stage and that’s the reason we see and we observe the AOV and inflation fee in our enterprise mannequin at the very least will not be absolutely correlated. However with that mentioned, as a aspect observe possibly, your speculation might be, assuming the inflation world slowdown down through the years, over time, the lag between promoting costs and inflation would possibly slender down over time. However once more these hypotheses at this level we get to see, observe and monitor. And possibly additionally I can put some — shed some gentle on the present buying and selling as effectively, and possibly not if they’re talking about these dynamics producing excessive worth.

As you realize, we have been working within the present interval, I imply, we proceed to give attention to our execution and we proceed to shock and delight our clients and retailers with our expertise and innovation. And likewise primarily based on the preliminary suggestions so removed from our clients and retailers, we imagine our diligent execution appears to resonate with them at this level. And likewise we observe the preliminary optimistic suggestions hopefully will even be mirrored on the expansion drivers of our enterprise, together with energetic clients frequency, energetic retailers, and choice enlargement, in addition to hopefully on the GMV aspect. That is I believe what we are able to share primarily based on the preliminary impressions we now have as of this quarter.

Let me cease right here. Hopefully, I used to be capable of deal with a few of your questions, Luke. Thanks.

Holbrook LukeMorgan Stanley — Analyst

Yeah. Excellent. Thanks very a lot. That was all.

Operator

The subsequent query comes from the road of Ms. Kilickiran Hanzade with J.P. Morgan. Please go forward.

Kilickiran HanzadeJPMorgan Chase and Firm — Analyst

Thanks very a lot. I’ve two questions. The primary query is about free supply. So what was the share of free supply in complete orders? I imply, up to now 12 months to this point? And in comparison with 2021, how has this modified? And you might be fairly enthusiastic about this Hepsiburada Premium and I ponder how a lot are you charging for the loyalty payment right here? And the second query is in regards to the GMV steerage.

What’s the common inflation have you ever thought-about GMV steerage and might you present a bit extra element on the steerage for the quarter for the third quarter and the fourth quarter? And the ultimate query is in regards to the supply price and cross on the fee inflation within the final mile on the 3P. So how shortly can you cross the fee inflation within the final mile? And I could not actually perceive this decline in transport bills, which was round 35% in actual phrases, very substantial, however you did not lose any orders in accordance with your key KPIs. So are you able to please elaborate a bit bit extra? Thanks.

Murat EmirdagChief Govt Officer, Hepsiburada

Thanks, Hanzade. Truly, possibly it is as a result of it is very associated to the earlier query of Luke. However let me begin with the query in additional element on steerage or a number of forward-looking expectations for Q3 and This autumn. And I hand it over to truly to Korhan.

OK. Now, at this level, let me simply briefly, I suppose I would actually come into what’s the present buying and selling momentum at this level. And once more, our preliminary impression seems like our execution and our give attention to expertise and our disciplined, diligent execution appear to have resonated effectively with our clients and retailers. However in fact, it’s nonetheless our early statement with respect to our present buying and selling throughout the buying and selling interval.

However on high, I suppose possibly it is also value mentioning for subsequent quarter since you talked about that for the final quarter. And I suppose as Korhan mentioned, there’s all the time a excessive seasonality in Turkish retail on the retail and This autumn is principally the height season for all of us, and that is all the time good to recollect. And traditionally it’s the case at the very least supplied there are not any new modifications or developments within the shopper or macroeconomic atmosphere. We are able to count on by this era that the excessive seasonality will proceed for the upcoming quarter.

There’s so much we are able to share. And I suppose additionally on high, we are able to — at the very least share this a lot, we are able to — we’re wanting ahead to the following quarter to execute our plans accordingly and since we’re additionally actively studying from year-to-date learnings and key takeaways on this atmosphere and we will positively apply all these learnings and finest practices and key takeaways to the upcoming quarters. And naturally, possibly one remaining observe earlier than I hand over to Korhan, that type of self-discipline, we now have, the execution with respect to price and money administration, and our readability on goal when it comes to the trail to profitability will likely be all the time in our minds once we execute subsequent quarter as effectively. So let me simply cease right here and hand it over to Korhan to take the opposite questions.

Korhan OzChief Monetary Officer

Hanzade, on the free supply share in complete orders, I may give you this quantity. The out of the whole GMV, round 65% to 67% of GMV pass-through for 3P and for the 3P cargo price, these are absolutely lined both by the shopper or by the service provider. So our market gross sales cargo prices are absolutely lined. The remaining 30% to 35% 1P cargo price is roofed partially by us and the remaining portion, if it is above the whole threshold, we lined the fee, if it is under complete protection then the shopper pays for it.

Kilickiran HanzadeJPMorgan Chase and Firm — Analyst

And so what’s the present cost for the Hepsi Premium membership? So that’s the one — since you nonetheless supply free supply for all of your members, proper?

Murat EmirdagChief Govt Officer, Hepsiburada

Possibly with respect to Hepsiburada Premium, let me possibly Korhan share some insights, and please get on it in the event you see any of that program. Principally, Hepsiburada Premium has very model new and contemporary packages as you realize we launched just lately. And we, in fact, are very happy by the promising demand and preliminary response by the purchasers. And truly, in that Hepsiburada Premium paid subscription mannequin, yeah, that quantity really we shared right here on the presentation as effectively nearly about 200,000 subscribers.

So it is nonetheless comparatively within the early section for us. With that mentioned, that’s really a program, which we must always presently be out there at TRY 9.9 per thirty days. That is the present worth, and naturally, that is the present worth we’re referring to, which can also be publicly seen. And likewise in that program, we now have a number of advantages that we provide to our clients, which are literally not simply associated to cargo advantages, but additionally another advantages as effectively, and truly, general, our imaginative and prescient for this program is to turn out to be really a key differentiation for us.

I believe we also needs to be referring to our give attention to retention and engagement we imagine Hepsiburada Premium will ultimately play an integral position to drive additional engagement and loyalty in our buyer base. And truly, we are able to see that additionally by wanting on the world examples and finest practices as effectively. So that is our imaginative and prescient for this program. Let me really Korhan begin right here.

I hand it over again to you as a result of I’ve not shared the —

Korhan OzChief Monetary Officer

Yeah — activate with Murat. On our platform, if the order is above TRY 100 then the cargo is free with the Premium launch, we decreased this TRY 25 for the Premium clients.

Murat EmirdagChief Govt Officer, Hepsiburada

However in fact —

Korhan OzChief Monetary Officer

That the hole could be very insignificant in the meanwhile. Thanks.

Kilickiran HanzadeJPMorgan Chase and Firm — Analyst

OK. Thanks very a lot. Can I please ask a remaining query if potential? And it is about e-commerce —

Murat EmirdagChief Govt Officer, Hepsiburada

I’m sorry please remind us if we neglect to handle any questions as a result of you have got a number of — in the event you simply put out this reminder to us.

Kilickiran HanzadeJPMorgan Chase and Firm — Analyst

I’m making an attempt to grasp the impression — the optimistic impression of the brand new e-commerce regulation. So when do you count on to see the trans-positive signal from declining advert spending that price by the brand new mannequin now? And is it potential so that you can share a tough calculation of advert spending on the publish when it comes to GMV in ’23 as a calc? Thanks.

Murat EmirdagChief Govt Officer, Hepsiburada

I believe possibly it is truthful to say first. It’s method too early to evaluate the impression at this level as some provisions of the brand new regulatory framework are to get efficient from subsequent 12 months onwards. So it is nonetheless an early section. However I suppose our preliminary impression and our preliminary assessment of the regulation make us anticipate that this construct ultimately, over time, would possibly create a extra favorable working atmosphere for all gamers.

The rationale behind really is the truth that the regulators really attributed to sure design methods, which additionally we imagine appear to resonate to ship some requirements. And the one we really perceive from the angle, which is that they struggle to make sure a extra clear, wholesome, and identical market atmosphere for all gamers, which is sensible for us. In fact, clearly, the second really is that they positively wish to forestall any monopolistic apply available in the market to safe the long-term advantages of all stakeholders, together with clients, SMBs, suppliers, and suppliers on the whole, which is sensible for us as effectively. And that, in fact, however not least, in addition they wish to set up and spend money on a pleasant market atmosphere for each home and worldwide buyers with a way more clear regulatory framework with outlined guidelines and laws and I believe, once more, that’s on us is sensible.

So taking these rules, really, we imagine, on the whole, we anticipate a way more favorable atmosphere — working atmosphere for all of the gamers. However once more, the impression is early to evaluate. I suppose that is what we are able to really point out at this level. By way of calculation, I imply, that is possibly early to specify a sure quantity, however we are literally actively engaged on this evaluation, what these thresholds, which had been launched within the regulatory framework imply to us and transferring ahead within the New 12 months.

However once more, let me remind you, that is really a separate aspect observe. We have been already actively working with a really cautious enchancment in advertising effectivity and spending. So we imagine our distinctive buyer expertise, which is, as you realize, we’re the market chief when it comes to MPS and in addition our type of does change advertising engine, really will turn out to be far more useful within the new guidelines and we’re getting already prepared for it.

Kilickiran HanzadeJPMorgan Chase and Firm — Analyst

OK. Thanks very a lot.

Murat EmirdagChief Govt Officer, Hepsiburada

Thanks.

Operator

[Operator instructions] Women and gents, there are not any additional questions right now. I’ll now flip the convention over to administration for any closing feedback. Thanks.

Murat EmirdagChief Govt Officer, Hepsiburada

Thanks a lot in your — for all listening and truly, we’re wanting ahead to the following quarter’s earnings name.

Operator

[Operator signoff]

Period: 0 minutes

Name individuals:

Helin CelikbilekDirector, Investor Relations

Murat EmirdagChief Govt Officer, Hepsiburada

Korhan OzChief Monetary Officer

Tiron CesarFinancial institution of America Merrill Lynch — Analyst

Holbrook LukeMorgan Stanley — Analyst

Kilickiran HanzadeJPMorgan Chase and Firm — Analyst

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